Please use the confirmation link sent to you by text or email to cancel your appointment. If you can’t find it, search your text or email messages for “merchant barber”.

If your appointment is less than 12 hours away you must call at the shop during business hours at 778-761-3233.

Email is not an option for cancellations.

Short notice cancellations (under 12 hours) and no-shows will be billed the cancellation fee of $25. This is to guarantee that our Barber’s make a wage for the lost appointment.